Privacy Policy

1. Introduction

KLZ Technologies Ltd ("we", "us", or "our") operates the website useklztech.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including any applications distributed through the Google Play Store or Apple App Store.

By using our website or services, you consent to the practices described in this policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

Information you provide directly

When you use our contact form, we collect:

• Your name
• Email address
• Organisation name
• Project details or message content

Information collected automatically

When you visit our website, the following information may be collected automatically through analytics and third-party services:

• IP address
• Browser type and version
• Operating system
• Device type
• Pages visited and time spent on each page
• Referring website or source
• Approximate geographic location (derived from IP address)

Information collected by mobile applications

If you use any of our mobile applications, we may additionally collect:

• Device identifiers
• App usage data and crash reports
• Operating system version

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Improve and optimise our website and services
• Analyse usage patterns and trends
• Maintain the security and integrity of our services
• Comply with legal obligations

4. Third-Party Services

We use the following third-party services that may collect information about you:

Statcounter (Analytics)

We use Statcounter to analyse website traffic. Statcounter collects information such as your IP address, browser type, operating system, referring page, and pages visited. For more information, see Statcounter's Privacy Policy.

Formspree (Contact Form)

Our contact form is processed through Formspree. When you submit the form, your data is transmitted to and stored by Formspree. For more information, see Formspree's Privacy Policy.

Google Fonts

Our website uses Google Fonts, which may result in your IP address being transmitted to Google's servers when fonts are loaded. For more information, see Google's Privacy Policy.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect analytics data. Cookies are small text files stored on your device. You can control cookies through your browser settings. Disabling cookies may affect your experience on our website but will not prevent you from accessing it.

We use:

• Analytics cookies — placed by Statcounter to track visitor behaviour and generate usage statistics
• Essential cookies — necessary for the basic functioning of the website

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for the duration of any resulting business relationship, after which they are deleted. Analytics data is retained according to Statcounter's data retention policies.

7. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With the third-party service providers listed above, solely for the purposes described
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of KLZ Technologies, our users, or others

8. International Data Transfers

Your information may be transferred to and processed in countries other than Uganda, including countries where our third-party service providers operate. These countries may have different data protection laws. By using our services, you consent to such transfers.

9. Data Security

We implement reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

10. Your Rights

You have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — request that we correct inaccurate or incomplete information
• Deletion — request that we delete your personal information, subject to legal requirements
• Objection — object to the processing of your personal information in certain circumstances

To exercise any of these rights, contact us at info@useklztech.com.

11. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@useklztech.com and we will take steps to delete such information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

KLZ Technologies Ltd
Kampala, Uganda
info@useklztech.com